How Can We Help?
Warranty, Service & Support: Everything You Need to Know About Your PreserveOne Coverage
All PreserveOne products include:
- 2-Year Limited Warranty covering defects in materials and workmanship.
- Lifetime Email & Phone Support, with guaranteed 24-hour response times.
- Optional Extended Plans up to 5 years, including on-site filter replacement services.
Support channels:
- Live Chat: Accessible via our website 8 AM–8 PM PT, Monday–Friday.
- Email: support@preserveone.com for non-urgent inquiries.
- Phone: +1 (719) 287-7535
Service tips: perform “Filter Reset” after each replacement and register your device online to access firmware updates and priority support. With PreserveOne’s robust coverage, you can focus on freshness – worry-free.